We connected by email and set up a time to test drive a few different cars, we were greeted as soon as we walked in the door. Overall, it was a great experience! Olivia helped us and was very knowledgeable about the different features of several models we looked at. After the test drive, she walked us through the financing options, warranty info, and we didn't feel pressured at all. Very relaxed and calm atmosphere, which was appreciated. Absolutely would shop here again!
We rely on Kool Toyota for maintenance and now we have bought our most recent used car. We have found them to be an ethical and professional business and we trust them to do the right thing by us.
I flew in from Iowa to purchase a Buick Encore GX. Adam Bock picked me up at the Airport. I had only seen pictures of the vehicle but it was exactly as described. Pristine. Adam & Drew were very friendly and made the transaction enjoyable. Things were well prepared & the transaction was done in only a few minutes. I would highly recommend Kool Toyota and their staff.
Many Thanks to Adam an Casey for guiding us through our new Tacoma purchace. They made it so easy. Adam got us all up to speed with the new tech on the truck. He took his time with us, no rush at all. Then Casey navigated the dark waters of finance and options. He did not push at all, just layed it all out and let us make an informed choice. Two of the best I've ever had the pleasure to work with. If your looking for a Toyota, you need to talk with Adam, he will make it ...
Moved here from Reno and needed an oil change on our leased Rav 4. Service department was great and answered all our questions. While waiting for the car, we talked with Adam Bock about what to expect with our lease ending this coming February. He has been awesome. He is very patient and has guided us through this process.
I just leased a vehicle with Matt and Casey and it was seamless this is the most seamless dealership I’ve ever worked with leasing or buying a vehicle ever give them top tens across-the-board said the truck would be in in two weeks came in in a week first class organization thanks Matt and Casey I’ll be back in two years
Scott in service is a good dude. Honest, and super helpful. He even showed me detailed computer images of part locations. Special ordered parts that were received next day, and these were not your typical parts! Worked with pricing and at the end of the day, he made my life easier. This is how business should be done in today’s busy world. Will definitely maintain a purchasing relationship with this department for years to come. The parts guys deserve a raise! I can only wish working with people in my community would go this smoothly all the time; helpful ...