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Moved here from Reno and needed an oil change on our leased Rav 4. Service department was great and answered all our questions. While waiting for the car, we talked with Adam Bock about what to expect with our lease ending this coming February. He has been awesome. He is very patient and has guided us through this process.
We had a great experience here thanks to the wonderful Jorel and Casey! Got the exact car we wanted seamlessly. We have always had rough experiences at dealerships.. until now!
I just leased a vehicle with Matt and Casey and it was seamless this is the most seamless dealership I’ve ever worked with leasing or buying a vehicle ever give them top tens across-the-board said the truck would be in in two weeks came in in a week first class organization thanks Matt and Casey I’ll be back in two years
Scott in service is a good dude. Honest, and super helpful. He even showed me detailed computer images of part locations. Special ordered parts that were received next day, and these were not your typical parts! Worked with pricing and at the end of the day, he made my life easier. This is how business should be done in today’s busy world. Will definitely maintain a purchasing relationship with this department for years to come. The parts guys deserve a raise! I can only wish working with people in my community would go this smoothly all the time; helpful ...
Earl Thomas was an exceptional sales person. Patient and helpful, not pushy. Let my wife lead the way since it was her car...she did her homework and Earl was very helpful and informative as was the rest of the Kool staff including Rob & Bruce. Got a great deal on a new Highlander and we’re both delighted.
Welcome to Kool Toyota of Grand Rapids, MI! Visit one of the most memorable names in MI, where you’ll find that we are a lot more than just a name. Our Toyota dealership offers a high-quality automotive experience that starts with just a handshake and smile the moment you walk through the door. Take a moment to browse through our online inventory of new and used cars for sale. We offer the latest Toyota models in the market such as the all-new 2020 Toyota Highlander and the 2020 Toyota Corolla. Even if you’re looking for a great used car, we have a variety of used cars for sale in Grand Rapids, MI.
If you’re looking to have routine maintenance such as an oil change performed for your current vehicle, Kool Toyota is proud to offer outstanding automotive service. We have a comprehensive service center on-site, and you can request a free quote on parts and installation right here on our website. When your world-class vehicle needs maintenance or repairs you can count on us, we have valuable service specials ready to be saved right to your phone. We have strong connections to several loan granting institutions, and our helpful finance staff is ready to help you get pre-approved for financing.
Whatever you need along your automotive journey, you’ll find right here. Feel free to send us a message through our online contact form, stop by our dealership in person, or call us on the phone. We’d love to hear from you, no matter how you get in touch with us.