We pride ourselves on providing the best service possible. If you’ve had an interaction with us, we encourage you to share it. Just take a look below at some of our past customers.
We can say whatever we want about our service - but the proof is in the customers that we have already done business with.
5 out of 5 stars
Earl Thomas was an exceptional sales person. Patient and helpful, not pushy. Let my wife lead the way since it was her car...she did her homework and Earl was very helpful and informative as was the rest of the Kool staff including Rob & Bruce. Got a great deal on a new Highlander and we’re both delighted.
Bob and Sue
I have a 2008 Toyota Rav4. On the first really hot day in 2016 I turned on my air conditioner only to find that it was not putting out any cooled air. I took it to Kool Toyota and they found out that the refrigeration compressor no longer worked. They also found out that the compressor's warranty had run out 2 months prior. In discussing the situation with the service rep. Tracey Porter she said the repair would come to over $1,000 . She told me to contact corporate customer service to see whatthey could do for me. She gave me their number. I called them and they ultimately gave me a 50% discount. I was blown away!!... More
I have recently purchased 2013 Toyota Corolla and I have to say that it was a pleasure to work with Adam. He made everything easy and the whole transaction was a five star service. I'm sure there are more great people at Cool Toyota but to get the best of the best look for Adam Bock. I appreciate your hard work Adam. Thank you.
Ken and I have done business together for over 20 years, he has alway gone out of his way to be helpful
Tim Tenbrink is an excellant salesman, we have dealt with him on all of our new vehicles. He is honest and very knowledgable. We are very happy with him and when we plan to buy a new car again he will be the one we go to.
Also your service department is excellant, a five star for sure. That is also one reason we keep coming back to Kool. We have taken a vehicle to another dealer ship and they lied to us on what was wrong. Kool has the best people working there.
Ken was very helpful on locating the exact vehicle we wanted. Within 2 days of my call, we drove our new vehicle home. Service and mainenance on our vehicle has been a favorable experience because of Ken. Even after the sale, Ken still went out of his way to make sure we were satisfied customers.
I am going to Kool Toyota when I need a new car. I love the car that I am driving. It is a keeper. I am go to have my car service there.
My overall experience was great. Randy Totten was no pressure, friendly and knowledgeable. His recommendation to lease was much appreciated. Finding the specific car I wanted proved very accomodating. Also, he directed me in pursuing a 240v charging station that would likely be covered thru Consumer's Energy. Thanks!
Electric car enthusiast
Our short experience with Kool Toyota has been very positive in all aspects.
Kool Toyota has the friendliest sales and support staff of any dealership I have dealt with. They are low pressure, and go out of their way to serve the customer. Good fair price on new vehicle and trade in also.